Terms & Conditions

Please read these terms & conditions which apply to the provision of Hypnotherapy, Neuro-Linguistic Programming (NLP), Coaching and the use of the website https://www.HayfieldHypnotherapy.com.

By making an appointment you are agreeing to these terms and conditions:

•    All appointments are by appointment only. Your first session may be up to 90minutes. Follow up sessions may take up to 60minutes.

•   An intake form is required to be completed either before or at your first appointment. You must disclose any mental health related disorders you are currently or previously been treated for. The intake form can be downloaded to bring to your first appointment or  completed online. In some instances I may request a letter from your GP and this may apply to clients who seek support in managing chronic pain.

•   Hayfield Hypnotherapy is  unable to see you if you have been diagnosed or identify with any of the following: suicidal ideation, bipolar disorder, anorexia, schizophrenia or uncontrolled epilepsy. This also includes the taking of any antipsychotic medication or under the influence of alcohol or recreational drugs.

•   If you arrive under the influence of alcohol or illicit drugs, the session will be cancelled  and 100% of the fee will apply.

•   Teresa Hayfield is not a psychologist, psychiatrist or counsellor and sessions booked with her do not replace a diagnosis from a medical professional. Teresa uses a combination of hypnosis, NLP and mind training.

•   To start the process of change, Teresa will be asking you a number of questions in order to understand the structure of your problem.

•   Everyone responds to hypnotherapy differently and the results may vary and there is no guarantee.

Refunds & Cancellations:

•   Hayfield Hypnotherapy does not offer a refund, part refund and the cancellation policy applies.
•   Pre paid sessions have a 3 month expiry date i.e. from the date of the last session.
•   Cancellation policy: We understand that circumstances may arise which requires cancellation. Please notify us in writing to HayfieldHypnotherapy101@gmail.com or contact us on 0433 834 766. We ask for a minimum of 24 hours notice. Should you cancel within 24hours or not turn up for your appointment a 100% fee will apply.
•   Hayfield Hypnotherapy reserves the right to cancel consultations. In the unlikely event that Hayfield Hypnotherapy needs to cancel your session, you will receive a full refund (pro rata for package deals). 

Fees

•   All fees are displayed on the website. Currently we accept cash, direct payment facilities via bank transfer and Eftpos, G Pay, Apple pay, Visa, Mastercard & American Express.

Commitment

•   You need to be an active participant and to the best of your ability, follow the instructions Teresa gives you, as she guides you through the process. You will always be in control of your hypnotic state, you can decide to terminate the session at any time.

Confidentiality

•   Personal content discussed in the session is strictly confidential.

We reserve the right to update or amend any portion of our Site and Service, including these Terms and Conditions, at any time.